TERMS OF PERSONAL DATA PROTECTION (GDPR)

I. Protection of personal data

1.1. By submitting an order via the internet order form for the delivery of services, or by providing their email address to obtain specific information in the designated field, the user confirms that they are familiar with the terms of personal data protection, that they consent to their wording, and that they accept them in full.

1.2. The Provider is the data controller of user personal data pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "GDPR"). The Provider undertakes to process personal data in accordance with legal regulations, in particular the GDPR.

1.3. Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

1.4. When placing an order or sending information based on the client's consent by email, the provision of personal data necessary for the successful processing of the request or order (name and address, contact) is required. The purpose of processing personal data is to fulfill the user's order and to perform the rights and obligations arising from the contractual relationship between the Provider and the User. Another purpose of processing personal data is to send commercial information and other marketing activities. The legal basis for the processing of personal data is the performance of a contract pursuant to Article 6(1)(b) GDPR, the fulfillment of the data controller's legal obligation pursuant to Article 6(1)(c) GDPR, and the legitimate interest of the Provider pursuant to Article 6(1)(f) GDPR. The legitimate interest of the Provider is the processing of personal data for direct marketing purposes.

1.5. In order to fulfill the license agreement, the Provider uses the services of subcontractors, especially providers of email services (personal data may be stored in third countries) and web hosting providers. Subcontractors are checked for secure processing of personal data. The Provider and the hosting subcontractor have concluded a data processing agreement, according to which the subcontractor is responsible for ensuring proper security of the physical, hardware, and software perimeter, and therefore bears direct responsibility towards the user for any breach of personal data.

1.6. The Provider stores the user's personal data for the time necessary to perform the rights and obligations arising from the contractual relationship between the provider and the user and to assert claims from these contractual relationships (for a period of 15 years from the termination of the contractual relationship).

1.7. The user has the right to request from the provider access to their personal data in accordance with Article 15 of the GDPR, correction of personal data in accordance with Article 16 of the GDPR, and restriction of processing in accordance with Article 18 of the GDPR. The user has the right to erasure of personal data in accordance with Article 17(1)(a), and c) to f) of the GDPR. Furthermore, the user has the right to object to processing in accordance with Article 21 of the GDPR and the right to data portability in accordance with Article 20 of the GDPR.

1.8. The user has the right to lodge a complaint with the Office for Personal Data Protection if they believe that their right to personal data protection has been violated.

1.9. The user is not obliged to provide personal data. However, providing personal data is a necessary requirement for concluding and fulfilling the contract, and without providing personal data, it is not possible to conclude the contract or fulfill it by the provider.

1.10. The provider does not engage in automatic individual decision-making in accordance with Article 22 of the GDPR.

1.11. Prospective user of the provider's services by completing the contact form:

1.12. Agrees to the use of their personal data for the purpose of electronic sending of commercial offers, advertising materials, direct sales, market research, and direct product offers by the provider and third parties, but not more frequently than once a week, and at the same time declares that the sending of information according to point 1.11.1 does not consider as unsolicited advertising, as the user expressly agrees to the sending of information according to point 1.11.1. Consent according to this paragraph may be withdrawn by the user in writing at any time at sales@teslaeh.eu.

1.12. As part of improving service quality, personalizing offers, collecting anonymous data, and for analytical purposes on its website, the provider uses so-called cookies. By using the website, the user agrees to the use of this technology.
Necessary cookies - Cookies necessary for the operation of websites and internet services. Consent is not required for the use of these cookies.
Analytical and marketing cookies - Consent is required for the use of other cookies. Cookies falling into this category are mainly used for anonymously tracking visits and user activity on our websites. This allows us to monitor what customers like and improve our services.

Specifically, we use cookies:
Essential cookies:
Analytical cookies
Marketing cookies

The provider hereby declares that the protection of personal data is subject to the provider's internal security regulations.

Only authorized persons of the provider and subcontractors according to Article 2.8 of these terms, who will have conditions and scope of data processing determined by the provider, will have access to personal data, and each such person will access the data under their unique identifier.

Authorized persons of the provider who process personal data under these terms are obliged to maintain confidentiality regarding personal data and security measures, the disclosure of which could jeopardize their security. The provider ensures their demonstrable commitment to this obligation. The provider ensures that this obligation will apply to the provider and authorized persons even after the termination of their employment or other relationship with the provider.

The provider will assist the user through appropriate technical and organizational measures, where possible, to fulfill the user's obligations related to responding to requests for the exercise of rights of the data subject as defined in the GDPR; as well as in ensuring compliance with obligations under Articles 32 to 36 of the GDPR, taking into account the nature of the processing and the information available to the provider.

II. Final provisions

2.1 These terms and conditions shall become effective upon the expiration of the period stated in Article 1.6 of these terms.

2.2 The user agrees to these terms by checking the consent through an online form or entering their email address to which they request to send information. By this, the user expresses that they have read these terms, consent to them, and accept them in full.

2.3 The provider is entitled to change these terms. The provider is obliged to publish the new version of the terms on its website without undue delay, or alternatively send the new version to the user's email address.

2.4. Contact details of the provider for matters related to these terms: +421911101073, sales@teslaeh.eu

2.5. Relationships not explicitly regulated by these terms are governed by the GDPR and the legal order of the Slovak Republic.

These terms become effective on January 31, 2024.

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